Essentials

Useful services

Official contacts for the public services you actually need in Iași. Indicative data; always check the official site.

Emergencies & useful numbers

Important phone numbers

112Emergencies — Police, Fire, AmbulanceThe single European emergency number. Free, 24/7, from any network.116 111Child HelplineFree helpline for children and teenagers.021 9551ANPC — Consumer ProtectionConsumer complaints, nationwide. Standard call rate, depending on your plan.

apavital.roApaVital — water & sewage faultsThe water and sewage operator for Iași county. The current dispatch number is on their site — we don't copy it here so it can't go stale.

delgaz.roDelgaz Grid — gas & power faultsThe gas and electricity distribution operator for the Moldavia region. Smell of gas or a leak: call at once — the fault numbers are on their site and on your bill.

Indicative data — for real emergencies (police, fire, ambulance) call 112. Verify other numbers on the official sites.

PassportsElectronic and temporary passports are issued by the passport service within the Iași County Prefecture. Appointments are booked online.Details →ID cardID cards are issued by the Local Population Records Directorate, part of Iași City Hall. Unlike Bucharest, there are no district city halls — it is all handled in one place.Details →Driving licenceDriving tests and licence issuance are handled by SPCRPCIV Iași, within the County Prefecture. Test appointments are booked online.Details →Vehicle registrationRegistering, transferring and deregistering a vehicle is handled by the same SPCRPCIV Iași office as driving licences.Details →Local taxesProperty, land and vehicle tax is paid to Iași City Hall, at a counter or online.Details →Population recordsChange of address, residence registration, birth, marriage and death certificates — all at the Iași Local Population Records Directorate.Details →Iași City HallThe city administration: permits, urban planning, green spaces, parking, citizen relations. Iași has a single city hall for the whole city.Details →Hospitals & emergenciesFor medical emergencies call 112. Iași is the largest medical centre in Moldavia, with university hospitals serving the whole region.Details →24/7 pharmaciesThere is no official, real-time public register of on-duty pharmacies in Iași — so we don't publish a list that would be wrong within a fortnight.Details →Police stationsThe city police and neighbourhood stations operate under the Iași County Police Inspectorate. For emergencies, call 112.Details →Complaints & reportsPotholes, street lighting, green spaces, stray dogs — city complaints go to Iași City Hall. For consumer issues, ANPC.Details →Waste & sanitationWaste collection in the city is handled by the operator contracted by the city hall. Collection schedules by neighbourhood and reporting are on the official sites.Details →

Frequently asked questions

How reliable is this contact data?

It's indicative and changes often — phone numbers, hours and addresses can be updated without notice. Always confirm on the official site before going or calling.

What number do I call in an emergency?

For any real emergency — ambulance, fire or police — dial 112, the single European emergency number. The contacts here are for routine administrative matters, not emergencies.

Does Iași have district city halls?

No. Unlike Bucharest, Iași has a single city hall for the whole city, so local services — ID cards, local taxes, complaints — are handled centrally. Passports, driving licences and vehicle registration are at the County Prefecture.

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